Support
If something is wrong, this is the way in
Support runs on tickets, in Spanish, and from the team that builds the product.
How to open a ticket
Three steps, and with these we can work on it without going back and forth.
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Sign in to the client area
With your channel's user. If you do not have one, we will set it up.
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Tell us what happened
What you were doing, what you expected, and what happened instead. If there is a message on screen, copy it exactly.
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It keeps its history
The ticket is on the record, with what we answered and what was done. It does not get lost in a chat.
In short
| Where | In the client area, with your channel's account |
|---|---|
| Who can open one | The users on your account |
| Language | Spanish |
| What maintenance covers | New versions, installer download and ticket support |
| Who answers | The team that builds the product |
Request a demo
Tell us about your channel and what you go on air with today. We'll show you the product running, and then we'll talk numbers.
We use your details only to reply to you. We don't share them with anyone.